Communications customers expect a personalized customer experience in which their service providers act more like retailers than traditional telcos. ?However, working within this new era of e-commerce is often difficult?especially when integrating channels such as social networks and mobile devices. ??Tune into this webcast with Analysys Mason and Oracle to explore how successful e-commerce strategies for telcos can: ?
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Increase conversions of visitors to customers by 16%
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Increase online orders by more than 50%
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Greatly reduce the cost of processing online orders
The speakers will discuss how cross-channel marketing and sales strategies can provide a uniform, personalized buying experience across your online site, retail store, contact center and partner channels. ?
Register Here
Source: http://blogs.oracle.com/crm/entry/live_webcast_for_communication_boost
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